FAQ
Frequently Asked Questions
Find answers to the most common questions about our services, process, and policies.
General
What is IV hydration therapy?
IV hydration therapy delivers fluids, vitamins, minerals, and other nutrients directly into your bloodstream through an intravenous drip. This allows for faster and more efficient absorption compared to oral supplements — typically 90–100% absorption versus 20–50% orally.
Is IV therapy safe?
Yes. All of our treatments are administered by licensed Registered Nurses (RNs) with clinical experience. We use sterile, medical-grade supplies and follow strict safety protocols. We also review your health history before every session.
How long does a session take?
Most IV drip sessions take 30–60 minutes depending on the treatment. IM injections are much quicker, typically just 5–10 minutes.
How quickly will I feel results?
Many clients feel the effects during or immediately after their session. Full benefits are typically felt within a few hours and can last several days depending on the treatment.
Mobile Service
What areas do you cover?
We serve Cleveland, OH and the surrounding metropolitan area including Lakewood, Shaker Heights, Beachwood, Westlake, Strongsville, Solon, and more. Contact us if you’re unsure whether we cover your area.
Is there a travel fee?
Travel fees may apply for locations outside our standard service radius. We’ll let you know during the booking process if any additional fees apply to your location.
Where do sessions take place?
Anywhere you’re comfortable! Most clients choose their home, but we also service offices, hotels, Airbnbs, event venues, and more. We bring everything we need.
Medical
Who administers the IVs?
All IV therapies and injections are administered by our team of licensed Registered Nurses (RNs) with Bachelor of Science in Nursing (BSN) degrees and clinical experience.
Do I need a prescription?
Standard IV hydration and vitamin therapies do not require a prescription. Specialty treatments like Semaglutide and Tirzepatide require a medical consultation which we facilitate.
Are there side effects?
Side effects are rare but can include minor bruising at the IV site, a cool sensation during infusion, or a slight metallic taste with certain vitamins. Our nurses monitor you throughout the session.
Who should NOT get IV therapy?
Individuals with certain heart conditions, kidney disease, or those on fluid-restricted diets should consult their physician first. We review your health history and contraindications before every treatment.
Weight Loss Programs
How does Semaglutide/Tirzepatide work?
These GLP-1 receptor agonist medications work by regulating appetite, slowing gastric emptying, and improving metabolic function. They’re FDA-approved for weight management and administered as weekly injections.
What's the process for starting?
You’ll begin with an initial consultation where we review your health history, goals, and eligibility. If approved, we’ll create a personalized dosing plan with regular check-ins to monitor your progress.
Is it medically supervised?
Yes, absolutely. Our weight loss programs are overseen by medical professionals with regular monitoring, dose adjustments, and support throughout your journey.
Booking & Payment
How do I book a session?
You can book through our website by clicking ‘Book Now’, calling us at (216) 870-3981, or emailing eande.spa1@gmail.com. We’ll confirm your appointment and send you intake forms to complete before your session.
What's the cancellation policy?
We require 24-hour notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee.
Do you accept insurance?
IV hydration therapy is considered an elective wellness service and is not typically covered by insurance. We accept all major credit cards, debit cards, and cash.
Do you offer gift cards?
Yes! Gift cards are a perfect way to give the gift of wellness. Contact us for details on purchasing gift cards for any service or denomination.
Still have questions?
Ready to Feel Your Best?
Book your mobile IV hydration session today. We come to you — in the comfort of your own home, office, or hotel.